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Swiss Reinsurance

CASE STUDY

Client Profile

Swiss Reinsurance, headquartered in Zürich, Switzerland, is the only reinsurer with a client-centric model with teams built around their clients on a global basis. With a strong reputation in innovative reinsurance and risk management solutions, Swiss Reinsurance is committed to engage with the world to find more robust solutions to common perils. For its flag ship Asia Claims Conference in 2010, they wanted to differentiate this conference for their clients as well as business associates

The Challenge

Instead of just talking to their participants throughout the two-day meeting, the organisers wanted to have an interactive conference where the audience is included as part of the event. When the organizing committee first went in search of the audience response solution on the internet, they had never heard of this technology.

In order to gather inputs to make improvements for the next meeting, the team wanted to receive feedback from the audience. A tradition paper-based evaluation form was thought to be too time consuming and painstaking to compile.

Actions

To make the event more interactive, lively and productive, Swiss Reinsurance engaged Congress Rental to provide an audience response system.

The audience response system was ideal for Asian audience as it kept the audience engaged throughout the conference while building rapport between them and the various speakers.  The participants were polled on various issues ranging from their concerns about the current global economic situation on the insurance market to their thoughts on claims related issues on specific industry sectors at appropriate intervals during the conference.

The speakers were able to gauge the knowledge of the audience which helped them to pace their presentations. Evaluation of the presentations and event were also conducted using the interactive system, making this a greener meeting. The response rates were much higher than anticipated, where about 70% of the audience responded.
Results
Swiss Reinsurance was able to harness the benefits of technology to capture information while maximizing feedback during the event. Attendees gave positive feedback on the enhanced interaction as the handsets added an extra dimension to the event. With the reports provided at the end of the event, Swiss Reinsurance was able to gain insights into the results and at the same time use the feedback to help shape their future events.
​
This was our first time using an Audience Response System so we were concerned about its reliability.  But we need not have worried as everything went 100%. We were pleasantly surprised at the amount of information that we gathered from the post event reports because of the high response rates!  We can’t wait to utilize even more features of the Communicator at our next meeting" 
Valerie Khoo, Assistant Vice President, Claims & Liabilities
We are very impressed with the fantastic consultation provided by Congress Rental.  Jeremy Ducklin, their Managing Director, flew down personally from Australia to ensure that all details are taken care of. I have recommended their services to many of our business associates.” 

Patricia Mack, Vice President, Claims & Liabilities
We are pleased with the professional services provided from pre-sales response, proposal and clarification of our questions through to the execution and wrap up of the event.” 

Member of Organising Committee
Interested in learning more about how Audience Response System will optimise your next event?
get in touch
Bali Indonesia Office
Jl. Bypass Ngurah Rai No. 464 B,
Sanur Kauh, Denpasar
Bali, Indonesia, 80227
T. +62 812 3919 0050
Jakarta Indonesia Office
​Level LG, Business Park, 
Jl Raya Meruya Ilir. 88 Kebon Jeruk 
West Jakarta 11620e
​T. +62 812 3919 0050
Australia 
T. 02 9808 6466
E. info@congressrental.com
www.congressrental.com.au
New Zealand 
T.+64 (0)20 4181 9770
E. info@congressrental.nz
www.congressrental.nz
Asia Pacific
T. +65 9735 4616
​T. +65 9645 8880
​E. sales​@congressrental.asia

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  • Solutions
    • Simultaneous Interpretation System >
      • Infra-Red Interpretation Equipment
      • Headphones
      • Software Monitoring
      • Interpreters
      • FM Transmission
    • Conference Microphones >
      • Wireless Conference Microphones V2
      • DCN NG Wired Conference Microphones V2
      • Dicentis Wired Discussion Conference Microphone V2
      • Multimedia Conference Microphones V2
      • CCS 1000 Discussion Conference Microphones V2
      • DCN Discussion Conference Microphones V2
    • Conference Microphone Video Integration
    • Silent Conference System
    • Tour Guide Systems >
      • Tour Guide Solutions
    • Remote Interpretation
    • Virtual Event Production
    • Audience Response >
      • Keypad Provided Solution
      • Smartphone Solution
    • Complete Solutions
  • Portfolio
    • Major Projects >
      • Singapore International Cyber Week 2017
      • ASEAN Leaders Laos 2016
      • International Water Week Case Study
      • Shangri-La Dialogue Singapore 2016
      • African Caribbean Pacific 2016
      • ICANN Singapore 2015
      • ASEAN Leaders KL 2015
      • G20 Brisbane Australia 2015
      • East Asian Summit Brunei 2012
      • ASEM Summit Laos 2012
    • Interpretation Equipment >
      • LNCT Meeting 2019
      • Edwards Lifesciences Global Conference 2019
      • Mastercard Global Risk Leadership Conference 2018
      • VOICE Conference 2018
      • Market Singapore 2017
      • Honda Civic Media Release 2017
      • Nuskin Singapore 2014
      • IISS Manama Dialogue- Bahrain
      • US Russian Bilateral Meeting Singapore 2009
      • Church Event Singapore 2009
      • WSFDA Direct Selling Association 2008
      • AIPA ASEAN IPA 2008
    • Conference Microphones >
      • Merchant Bank Event 2010
      • ASEAN US Leaders Meeting 2009
      • G7 Finance Ministers Meeting 2006
    • Conference Microphone Video Integration >
      • PNG Government Meeting 2015
      • Shangri-La Dialogue 2015
      • Cambodia Prime Ministers Meeting 2010
      • Singapore Energy Week 2009
    • Tour Guide >
      • Goodyear Tour Guide 2008
    • Audience Response >
      • GATES ICT Summit 2018
      • OCBC Bank 2011
      • Marine Money 2010
      • Trade Tech 2009
      • Swiss Reinsurance
    • Remote Interpretation >
      • ICANN68 2020
      • Nuskin
    • Silent PA >
      • Amazon Web Services 2015
      • Microsoft Training 2010
  • Testimonials
  • About
  • Blog
  • Contact