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OCBC Bank 2011

CASE STUDY

OVERVIEW 
OCBC Bank is one of Asia's leading financial services groups and one of the largest financial institutions in the combined Singapore-Malaysia market. OCBC Bank is among the world's highest rated banks. In January 2011, 800 customers attended an investment seminar hosted by OCBC Premier Banking covering equity, foreign exchange and property markets. Congress Rental provided voting devices to attendees.
SOLUTION
Congress Rental provided 480 and 320 Communicators respectively, for each run of the seminars conducted in English and Chinese. ​
CHALLENGE
  • Audience participation is an incredibly important aspect of any successful event.​
  • Larger audiences can be difficult to encourage and manage. This is where an audience response system comes in very useful.

OCBC Bank Audience Response

Challenge

The client contacted Congress Rental in their search for professional audience response services to enable the audience to participate in live polling. To create a dialogue between the seminar speakers, the client wanted to enable live polling so that they can also gauge customer sentiments on equity, currency and property markets.

The client was hosting two seminars, one in Mandarin and one in English, which meant that bilingual voting slides were required for the Mandarin seminar. The organisers wanted flexibility to make amendments to the polling questions, catering for last minute changes from the speakers up to the point of the rehearsal

Actions

​Congress Rental provided 480 and 320 Communicators respectively, for each run of the seminars conducted in English and Chinese, during which OCBC Premier Banking customers were polled on their views on market sentiments.

From the pre-sales stage, a producer was assigned to this project to provide seamless support throughout. Upon understanding the client’s requirements, the committee members were given a run-through of the proposed polling slides, presentation of the results and the countdown timer music. 

Further amendments requested for by the team were drafted, simulated within the Congress Rental system and then transmitted for review by the client. This gave the client the assurance and confidence that the outcome would match expectations.
Results
The set-up and the testing of the system went smoothly within the short time-frame. The producer was on hand to assist the Master of Ceremony and the speakers to familiarize the technology.   Even though there were last minute changes and clarification from the organizing committee, these were easily incorporated into the audience response system.

The interactivity provided by the Communicator handsets meant that attendees were engaged throughout the various topics while encouraging active participation. The voting process was easy to administer and the participants were able to use the devices with ease. There was a lively atmosphere, as the Premier Banking customers were able to give their valued views on market sentiments for equity, foreign exchange and property markets.  The speakers were impressed by the proficient insight given by the clientele.
I was pleased with the professional services and responsiveness from Congress Rental. Their producer, Joan, guided us on how we could use the system right from the preparation stage.  On both days of the event, they arrived ahead of schedule and set-up and integrated their audience response system seamlessly with our appointed AV vendor. The event went smoothly and I would recommend them to anyone who is planning to use audience response system for an event.” 
Andrea Han - Assistant Vice President, Marketing Services
Interested in learning more about how Audience Response System will optimise your next event?
get in touch
Bali Indonesia Office
Jl. Bypass Ngurah Rai No. 464 B,
Sanur Kauh, Denpasar
Bali, Indonesia, 80227
T. +62 812 3919 0050
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​Level LG, Business Park, 
Jl Raya Meruya Ilir. 88 Kebon Jeruk 
West Jakarta 11620e
​T. +62 812 3919 0050
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T. 02 9808 6466
E. info@congressrental.com
www.congressrental.com.au
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​E. sales​@congressrental.asia

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  • Solutions
    • Simultaneous Interpretation System >
      • Infra-Red Interpretation Equipment
      • Headphones
      • Software Monitoring
      • Interpreters
      • FM Transmission
    • Conference Microphones >
      • Wireless Conference Microphones V2
      • DCN NG Wired Conference Microphones V2
      • Dicentis Wired Discussion Conference Microphone V2
      • Multimedia Conference Microphones V2
      • CCS 1000 Discussion Conference Microphones V2
      • DCN Discussion Conference Microphones V2
    • Conference Microphone Video Integration
    • Silent Conference System
    • Tour Guide Systems >
      • Tour Guide Solutions
    • Remote Interpretation
    • Virtual Event Production
    • Audience Response >
      • Keypad Provided Solution
      • Smartphone Solution
    • Complete Solutions
  • Portfolio
    • Major Projects >
      • Singapore International Cyber Week 2017
      • ASEAN Leaders Laos 2016
      • International Water Week Case Study
      • Shangri-La Dialogue Singapore 2016
      • African Caribbean Pacific 2016
      • ICANN Singapore 2015
      • ASEAN Leaders KL 2015
      • G20 Brisbane Australia 2015
      • East Asian Summit Brunei 2012
      • ASEM Summit Laos 2012
    • Interpretation Equipment >
      • LNCT Meeting 2019
      • Edwards Lifesciences Global Conference 2019
      • Mastercard Global Risk Leadership Conference 2018
      • VOICE Conference 2018
      • Market Singapore 2017
      • Honda Civic Media Release 2017
      • Nuskin Singapore 2014
      • IISS Manama Dialogue- Bahrain
      • US Russian Bilateral Meeting Singapore 2009
      • Church Event Singapore 2009
      • WSFDA Direct Selling Association 2008
      • AIPA ASEAN IPA 2008
    • Conference Microphones >
      • Merchant Bank Event 2010
      • ASEAN US Leaders Meeting 2009
      • G7 Finance Ministers Meeting 2006
    • Conference Microphone Video Integration >
      • PNG Government Meeting 2015
      • Shangri-La Dialogue 2015
      • Cambodia Prime Ministers Meeting 2010
      • Singapore Energy Week 2009
    • Tour Guide >
      • Goodyear Tour Guide 2008
    • Audience Response >
      • GATES ICT Summit 2018
      • OCBC Bank 2011
      • Marine Money 2010
      • Trade Tech 2009
      • Swiss Reinsurance
    • Remote Interpretation >
      • ICANN68 2020
      • Nuskin
    • Silent PA >
      • Amazon Web Services 2015
      • Microsoft Training 2010
  • Testimonials
  • About
  • Blog
  • Contact