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Nuskin 2018

CASE STUDY

OVERVIEW 
Congress Rental was chosen to support Nuskin 2018 with Remote Interpretation for up to 1000 people at Town Hall in Sydney. 
SOLUTION
Equipment:

On Site:
  • 1000x FM Receivers
  • 5x FM Antennas
  • 7x Laptops with Remote Interpretation Platform
  • 1x HD Camera for live streaming

Off Site:
  • 4x Laptops with Remote Interpretation Platform, one for each interpreter
  • 4x High quality headset microphones

Systems Integrator:
  • Congress Rental Australia
  • www.congressrental.com.au

End User:
  • Nuskin Singapore
  • www.nuskin.com/en_SG/home.html

Remote Interpretation: Interpret Your Event From Anywhere

Congress Rental utilised their new remote interpretation platform to provide interpretation for over 1000 people in at the Town Hall in Sydney.Mandarin, Vietnamese, Thai and Bahasa Indonesian interpreters located in their home locations provided the language interpretation for the event. Utilising the platform, the interpreters were able to conduct the interpretation via a laptop whilst watching a live stream of the event.

Congress Rental Australia installed and operated the entire event on-site, whilst providing remote support for each interpreter via the software. The interpretation channels were distributed live to delegates via FM receivers supplied and distributed by the client throughout the session. This was the first time the remote interpretation platform was used in Australia.

Planning & Preparation

For weeks prior to the event, Congress Rental began the planning and preparation. Four different languages were organised to be interpreted for the session: Mandarin, Vietnamese, Thai and Bahasa Indonesian. Each of these interpreters were located in a different country in the Asia Pacific, using local internet and laptop hardware for the remote interpretation.

Congress Rental worked with each interpreter to train them to use the remote interpretation platform, so that they would be competent and confident to use the software on the event day. The Congress Rental team also configured all the laptops for the event and ensured that the microphone quality of the interpreters was appropriate.

​Additionally, the team also tested each interpreter’s internet and computer speeds to ensure that they were adequate to run the software at optimal capacity. FM licensing for the four language channels was also organised with the appropriate Australian bodies.

Set-Up Day

The day before the event, the Congress Rental team installed and tested all necessary equipment for the conference. Seven laptops were prepared for the event: 
  • One per every language channel, used to stream the language channel of the interpreter to the FM channel, and remotely monitor the Interpreters laptop.
  • One streaming a live feed (vision & audio) of the event for the interpreters.
  • One used as a moderator to monitor and check the language channels. 
​The team set-up and tested each laptop with the remote interpretation platform to ensure a seamless event the following day. Outputs from each language channel were configured to the appropriate FM frequency via the FM transmission system. FM antennas were placed at the front of the room to transmit the language channels.
​
A HD camera was also situated at the front of the room toward to stage to provide the interpreters with a clear view of each speaker. The AV supplier gave Congress Rental an audio feed for the live streaming.
Event Day
The Nuskin Star Creator Trip invited employees that achieved significant sales targets to attend the conference in Australia. The event saw delegates fly in from various countries across the Asia Pacific, including China, Vietnam, Thailand and Indonesia.

Congress Rental was on-site throughout the entire event to operate and provide support for the remote interpretation system. One hour before the event, the team performed end to-end testing of the system with each of the interpreters to ensure the audio transmission was perfect.The Nuskin organisers distributed the FM receivers to each of the delegates and displayed the appropriate frequency for them to listen to the interpretation.

Throughout the event, each interpreter watched the live streaming of the event and simultaneously provided the interpreted language of the presenter’s speech from the same laptop. The audio output from the Mandarin interpreter was better, as they used high quality equipment provided by Congress Rental Singapore.

​Congress Rental provided constant monitoring of the interpreters, listening to each of the audio channels to adjust the levels and ensure no drop-outs. The event was a complete success, and the client was incredibly satisfied with the remote interpretation service.
We have worked with Congress Rental for some years and when we decided to use remote interpretation, they were our natural partner. The event went seamlessly and the quality of the interpretation was the same as if the interpreters were in the room”
 Senior Manager, Nuskin
Interested in learning more about Remote Interpretation for your next event? ​
get in touch
Bali Indonesia Office
Jl. Bypass Ngurah Rai No. 464 B,
Sanur Kauh, Denpasar
Bali, Indonesia, 80227
T. +62 812 3919 0050
Jakarta Indonesia Office
​Level LG, Business Park, 
Jl Raya Meruya Ilir. 88 Kebon Jeruk 
West Jakarta 11620e
​T. +62 812 3919 0050
Australia 
T. 02 9808 6466
E. info@congressrental.com
www.congressrental.com.au
New Zealand 
T.+64 (0)20 4181 9770
E. info@congressrental.nz
www.congressrental.nz
Asia Pacific
T. +65 9735 4616
​T. +65 9645 8880
​E. sales​@congressrental.asia

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  • Solutions
    • Simultaneous Interpretation System >
      • Infra-Red Interpretation Equipment
      • Headphones
      • Software Monitoring
      • Interpreters
      • FM Transmission
    • Conference Microphones >
      • Wireless Conference Microphones
      • DCN NG Wired Conference Microphones
      • Dicentis Wired Discussion Conference Microphone
      • DCN Discussion Conference Microphones
      • CCS 1000 Discussion Conference Microphones
      • Multimedia Conference Microphones
      • Conference Microphone Software Control
    • Conference Microphone Video Integration
    • Silent Conference System
    • Tour Guide Systems >
      • Tour Guide Solutions
    • Remote Interpretation
    • Audience Response >
      • Keypad Provided Solution
      • Smartphone Solution
    • Complete Solutions
  • Portfolio
    • Major Projects >
      • Singapore International Cyber Week 2017
      • ASEAN Leaders Laos 2016
      • International Water Week Case Study
      • Shangri-La Dialogue Singapore 2016
      • African Caribbean Pacific 2016
      • ICANN Singapore 2015
      • ASEAN Leaders KL 2015
      • G20 Brisbane Australia 2015
      • East Asian Summit Brunei 2012
      • ASEM Summit Laos 2012
    • Interpretation Equipment >
      • LNCT Meeting 2019
      • Edwards Lifesciences Global Conference 2019
      • Mastercard Global Risk Leadership Conference 2018
      • VOICE Conference 2018
      • Market Singapore 2017
      • Honda Civic Media Release 2017
      • Nuskin Singapore 2014
      • IISS Manama Dialogue- Bahrain
      • US Russian Bilateral Meeting Singapore 2009
      • Church Event Singapore 2009
      • WSFDA Direct Selling Association 2008
      • AIPA ASEAN IPA 2008
    • Conference Microphones >
      • Merchant Bank Event 2010
      • ASEAN US Leaders Meeting 2009
      • G7 Finance Ministers Meeting 2006
    • Conference Microphone Video Integration >
      • PNG Government Meeting 2015
      • Shangri-La Dialogue 2015
      • Cambodia Prime Ministers Meeting 2010
      • Singapore Energy Week 2009
    • Tour Guide >
      • Goodyear Tour Guide 2008
    • Audience Response >
      • GATES ICT Summit 2018
      • OCBC Bank 2011
      • Marine Money 2010
      • Trade Tech 2009
      • Swiss Reinsurance
    • Remote Interpretation >
      • ICANN68 2020
      • Nuskin
    • Silent PA >
      • Amazon Web Services 2015
      • Microsoft Training 2010
  • Testimonials
  • About
  • Blog
  • Contact